Professor Cannon explains the Customer Lifetime Value (CLV) formula and discusses factors that influence customer retention. This clip is from BUS 656.
We caught up with a group of Micheal and Iris Smith Scholarship graduates to find out what they’re working on this summer.
https://vimeo.com/374506904 This video is part of a series featuring Travis Maynard and the published research study Shared Team Experiences and Team Effectiveness: Unpacking the Contingent
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