Hoffman is an accomplished scholar in the services marketing area. His current research and consulting activities are primarily in the areas of sales/service interface, customer service/satisfaction, service failure and recovery, and services marketing education.
Jameson Arnett
Arnett is the manager of brewery operations at Denver’s Station 26 Brewing, which also operates as a distributor. He is the founder of Brewing Yeast Solutions, a consulting firm specializing in quality improvement and quality assurance for breweries.
As cofounder of Wild Goose Filling, Foreman is an expert in the craft beer industry, beverage packaging, and mechanical design. He has more than 18 years of experience in the machine and mechanical-design industry,and holds five patents.
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