Expectations and the Impact

of After Hours Email Monitoring

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Research Overview

65% of people

think their company has high expectations to monitor after-hours work emails. What is the impact of these expectations and how can employees successfully detach from work?

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Key Findings

55% of Participants
had hard time detaching from work and only 8% had no problem doing so, regardless of email-related organizational expectations.
20% reported high or very high levels
of emotional exhaustion and it is significantly higher for females than males, regardless of email-related organizational expectations.
Only half of participants
agreed that they successfully manage balance between work and family lives. Females have significantly lower perceptions of work-family balance compared to men and there is no difference between married and single participants on these variables. This was regardless of email-related organizational expectations.
67% of our participants
indicated that they prefer “high” segmetation between their work and non-work lives. Thus, the findings that organizational expectations to monitor after-hours emails are more damaging for “high” than “low” segmenters, hampering their ability to disconnect from work issues, suggest that most people try to detach from work, but feel that they cannot do so.
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associate professor sam conroy

About the Researcher

Dr. Sam Conroy is an Associate Professor in the Department of Management at the College of Business at Colorado State University.

You can read more about Sam at the College of Business website.

Read the Study

Killing Me Softly: Organizational E-mail Monitoring Expectations’ Impact on Employee and Significant Other Well-Being

The Invisible Leash: The Impact of Organizational Expectations for Email Monitoring After-Hours on Employee Resources, Well-Being, and Turnover Intentions